MTR Crossrail deployed one of Europe’s largest beacon roll-outs across its stations. The company decided to implement the use of beacons to accommodate new audit and driver apps.rossrail

This is believed to be one of the biggest deployment of low-powered wireless technology.

Using Beacons on Railways

The main aim behind the use of beacons by MTR Crossrail is to provide its customers with a highly efficient rail service. In the year of 2014, Transport for London awarded MTR the contract to run the new Crossrail services that connect Reading and Heathrow in the west with Shenfield and Abbey Wood in the east.

Oliver Bratton, operations director, European Business at MTR Corporation said:

“A key part of our bid focused on driving efficiencies with mobile. Our aim is to set the benchmark for passenger experience on European metro services and achieve internationally recognized high standards of safety, reliability, quality and customer service.”

MTR deployed a number of beacon based applications with the use of Mubaloo Innovation Lab. By implementing beacons across the station network, the operation will be able to deploy an electronic audit app that runs on iPad. This will provide a dashboard with a heat map which will show where an audit has been done and which stations have completed their audits.

Furthermore, beacons were also installed in driver’s cabs. This is aimed to help deliver greater safety for drivers by reducing distractions and improve overall efficiency with optimization of the network.

MTR has launched this project in 2016 and expects to further develop the plan in a time span of 3 years. It is expected that at the end of the 3 years, Mubaloo has deployed beacons across all 40 stations on the 118km Elizabeth Line.